Sometimes photos of athletes go untagged because bib numbers were obscured by course elements or other participants during the event. Naturally, on rare oc...
Mon, 27 Jul, 2015 at 10:43 AM
Once the album is live, ALL photos are posted. Try using the search methods outlined under “No photos come up when I search my bib number or name” (bel...
Mon, 27 Jul, 2015 at 11:19 AM
We recommend you first try using a modern browser (Chrome, Safari or Firefox) or a different device. If you continue to have problems, please reach ou...
Mon, 27 Jul, 2015 at 10:45 AM
We are happy to accommodate your request. Please fill out a ticket and mark the ticket type as “I want my photos removed and/or untagged.”
Tue, 7 Jul, 2015 at 3:12 PM
The free photos we provide you are the highest resolution we have available. To make sure you are downloading the highest resolution photo available, p...
Tue, 7 Jul, 2015 at 4:55 PM
Your photos will be up on our website 4 to 5 business days after your event. Expect an email letting you know when they are ready!
Wed, 8 Jul, 2015 at 5:19 PM
Your photos may not be ready yet. If it has been longer than 5 business days since your event, contact Gameface Support to ask for a link.
Mon, 13 Jul, 2015 at 4:16 PM
Please click on the link below and send us a message. Gameface Support
Mon, 13 Jul, 2015 at 4:17 PM
Please try searching by only the name of your event, leaving the country blank.
Wed, 15 Jul, 2015 at 4:02 PM